- Identifying Purposes
We collect, use, and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in.
During your visit at the Peerless Engineering Sales Ltd. Webstore we follow:
- Products that you have seen; we use them to, for example display products recently seen.
- Location, IP address and browser type; we use them to estimate taxes and shipping costs.
- Delivery address: we use it to estimate delivery costs before you place an order.
- Cookies to track the content on your cart while you browse our site (see Cookies clause later in the document).
When you make a purchase or attempt to make a purchase through the Peerless webstore, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address and phone number. We use the Order Information that we collect to fulfil any orders placed through the Peerless webstore (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to communicate with you (acknowledgments, updates, in case of returns) and to screen our orders for potential risk or fraud.
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.
- Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
- Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
- Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
- Information Shared with Third Parties
We may pass Personal Information to our third-party providers for the purposes of completing tasks and providing services to you on our behalf. However, we disclose only Personal Information that is necessary to deliver that service.
When you are using our secure store pages, your payments are processed by a third-party payment who specializes in processing of credit card transactions <Moneris> <Include links to their policies?>
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
- Customer Access
You have the right to review and amend any personal information stored in our system. Just send your request in writing to: firstname.lastname@example.org. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
- Handling Customer Complaints and Suggestions
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.